Quality Improvement

Unity Care NW is dedicated to continuously working to improve the quality of health care.

Quality Improvement (QI)

At Unity Care NW, we are dedicated to providing high-quality health care and finding ways to make it even better. We follow the Institute for Healthcare Improvement’s (IHI) Triple Aim framework to improve:

  1. Patient satisfaction
  2. The overall health of the community
  3. Cost effectiveness

Each year, we set new goals to improve our services. Our Board of Directors approves these goals, and we regularly review our progress. We share updates with our staff, leaders, and Board every three months.

We are always working to improve your care. If you have concerns, please contact our Quality Improvement Department at (360) 594-6607.