Category: CurrentNews

Don’t Lose Your Apple Health Insurance! We can help.

Apple Health members need to renew their coverage every year to stay enrolled. Read on to learn more about Apple Health renewal to ensure you maintain your coverage.

How to Know if You Have Apple Health InsuranceA sample Washington state blue services card indicates Apple Health insurance coverage

Apple Health is the name for Medicaid in Washington. WA Apple Health is free or low-cost health insurance coverage for those who qualify. Everyone who has an Apple Health plan will have a Blue ProviderOne card like the one shown to the right. In almost all cases, the management of care for people with Apple Health insurance is delegated to a Managed Care Organization (MCO). There are five MCOs under WA Apple Health. They are Amerigroup Washington, Community Health Plan of Washington, Coordinated Care of Washington, Molina Healthcare of Washington, and UnitedHealthcare Community Plan. Your Apple Health could be through any of these MCOs and you may have been provided an additional insurance card.

What Does This Mean for Apple Health Users and Why is it Important?

Everyone using Apple Health insurance must submit information to renew their coverage. Apple Health users can only continue their coverage if they complete the Washington Apple Health renewal process on time and still qualify for Apple Health insurance.

Patients who do not take timely action before their WA Apple Health renewal period ends will lose their Apple Health coverage.

What Do Apple Health Plan Members Need to Do?

Update your contact information with the Health Care Authority. Renewal information and important notices about Apple Health coverage will go to the address on file with the HCA. Make sure your contact information is correct and up to date! The first step of your WA Apple Health renewal is to login to the Washington Health Plan Finder website and confirm your contact information or report a change in address. More information on how to report a change can be found on the HCA website.

Watch for Apple Health renewal information – and take action! WA Apple Health renewal information will arrive in your mailbox the month before your renewal date. For example, patients with a renewal date in May will receive a renewal notice in April and must complete the process before their renewal date. Remember that people who do not complete the renewal process on time will lose their Apple Health Coverage.

What if I No Longer Quality for Apple Health Insurance?                                             New Bellingham Office LocationA map with an arrow pointing to the location of the front entrance at 1616 Cornwall where Outreach & Enrollment offices in suite 107 can be accessed shows viewers where to go for Apple Health renewal or other services related to WA Apple Health coverage or WA Apple Health insurance.

Patients who no longer qualify for Apple Health insurance can find an affordable plan through the  Health Plan Finder. We also offer a Sliding Fee Discount Program which lowers the cost of any services you receive not covered by your insurance. Eligibility is based on household size and income and our Enrolment Specialists can help you apply.

Need Help with Your Apple Health Renewal or Finding a New Health Plan?

Unity Care NW Enrollment Specialists can provide help with your WA Apple Health renewal or assist you with finding a new health plan  at two convenient locations!

If you need assistance navigating the renewal process, or if you need help figuring out how to apply for Apple Health or assistance, schedule an appointment with one of our Enrollment Specialists in Bellingham or Ferndale. These health plan experts can walk you through the system and help you find the right plan for your specific needs.

To schedule an appointment for help with your WA Apple Health renewal or another health plan, please contact us at (360) 788-2669 and speak to one of our Enrollment Specialists or click the button below and fill out the form.

Request an Appointment!

 

Unity Care NW Earns Gold Status for Advocacy Excellence

Unity Care NW (UCNW) is proud to announce that it has earned the Gold ACE status from the National Association of Community Health Centers (NACHC). This is the highest level of recognition in the NACHC Advocacy Center of Excellence (ACE) Program, which supports and recognizes health centers that achieve specific measures of advocacy success and demonstrate an ongoing commitment to advocacy by making it an organizational priority.

UCNW is one of only three health centers in Washington to have achieved Gold ACE status. This is a testament to the hard work and dedication of our staff and leadership, who are committed to advocating for health access to care for the patients we serve.

The ACE Program measures advocacy success in four areas:

  • Policy impact: The extent to which health centers have influenced policy changes that improve access to care for their patients.
  • Public awareness: The extent to which health centers have raised awareness of the importance of community health centers and the challenges they face.
  • Workforce development: The extent to which health centers have trained and supported staff to engage in advocacy.
  • Organizational capacity: The extent to which health centers have the infrastructure and resources to support advocacy efforts.

We are grateful to NACHC for this recognition of our advocacy efforts. We will continue to work hard to advocate for health access to care for the patients we serve.

Quote from NACHC

“Earning Gold ACE status requires serious dedication and prioritization of advocacy at your health center. Your organization is now part of an elite group that serves as an example to other Community Health Centers striving to achieve advocacy excellence. The amount of effort and time needed to achieve this requires hardworking, engaged staff and supportive leadership—two pieces of the puzzle necessary for a successful and robust advocacy program—both of which you have demonstrated.”

How You Can Help

You can help UCNW continue its advocacy work by:

Thank you for your support!

Apple Health Facts 

A blue Services Card with the state of and seal of Washington in a darker blue indicates enrollment in Washington state Apple Health

Everyone who has an Apple Health plan will have a Blue ProviderOne card like this one.

Apple Health is Washington State’s free or low-cost health insurance program, also known as Medicaid. It helps eligible residents get important health care services without high costs.

Read our Washington Apple Health FAQ for general Apple Health facts and information. To learn more or to find out if you’re eligible for Apple Health, Unity Care NW has Enrollment Specialists standing by to help.

What is Apple Health insurance? Is it the same as Medicaid?

Yes, Apple Health is another name for Medicaid in Washington state. It provides the same benefits and protections as Medicaid as a free or low-cost insurance program. You may also hear Apple Health referred to by the name one of the five Managed Care Organizations like Molina or UnitedHealthcare Community Plan, that offer Apple Health plans.

How does Apple Health work?

When you qualify for Apple Health, you’ll receive a ProviderOne services card. Your care will be managed by one of five Managed Care Organizations (MCOs): Amerigroup Washington, Community Health Plan of Washington, Coordinated Care of Washington, Molina Healthcare of Washington, and UnitedHealthcare Community Plan. The MCO may send you an additional insurance card. 

From there, using your Apple Health coverage is similar to that of any insurance company—you find an in-network care provider such as Unity Care NW, make an appointment and see your doctor or health care provider. 

Who can get Apple Health?

Apple Health is available to:

  • Adults aged 19-64 with income at or below 138% of the federal poverty level
  • Parents or caretakers
  • Pregnant individuals
  • Children
  • Non-citizens
  • People aged 65 and older, or those who are blind or disabled

Income limits are updated each year.

Which Apple Health plan is best?

Each MCO offers different benefits. Some focus on pediatric care, while others specialize in managing chronic illnesses. All MCOs are overseen by the Washington State Health Care Authority. The best plan depends on your and your family’s health needs.

What does Apple Health cover?

Apple Health covers a wide range of services, including:

  • Primary care
  • Emergency visits
  • Pediatric care
  • Dental visits
  • Maternity care
  • Vision care
  • Prescriptions, and more

The goal of Apple Care is to provide necessary medical care to those with limited income.

Does Apple Health cover dental and vision? 

This is one of the most frequently asked questions about Apple Health and we understand why — according to the American Dental Association, there are an estimated 2 million visits to emergency rooms each year for dental pain. The good news is that Apple Health does indeed cover adult and pediatric dental care. 

Unlike many standard insurance policies which require a separate vision policy, vision coverage is included as part of Apple Health. 

Does Washington Apple Health cover therapy?

Yes, Apple Health covers mental health services like therapy, inpatient care for crises, and specialized services for American Indians and Alaska Natives. 

Can I use Washington Apple Health out of state?

Generally, Apple Health is for Washington residents and doesn’t cover services in other states. If you’re temporarily out of state and need medical care, contact your MCO or the Health Care Authority’s Medical Assistance Customer Service Center for guidance.

Need more help?

Unity Care NW has Enrollment Specialists ready to answer your questions and assist with eligibility, enrollment, and renewal. Contact Unity Care at (360) 788-2669 or request an appointment online with an Enrollment Specialist today.

If Congress makes changes to Medicaid, will I lose my Apple Health Coverage?

Not right away — and maybe not at all. But important changes could be coming.

In June 2025, the House of Representatives passed a bill that the Senate is now reviewing. If the Senate approves it without changes, the new rules would take effect in late 2026. The bill would:

  • Add a $35 co-pay for Medicaid services for people making more than $15,650 a year
  • Require everyone on Medicaid to work or volunteer at least 80 hours each month

This would make it harder for many people to keep or afford their Medicaid coverage.

At Unity Care NW, we’re following these developments closely. Our leadership team is advocating with lawmakers to protect our patients and the care they depend on.

Your voice matters — and it really can make a difference.

  • Call your Senators and Representative at 1-877-224-2015
  • Or share your story with us so we can speak up for you.

 

Puget Sound Energy – Bringing Light and Support to Our Communities since 1873

A mother and child look at a yellow school bus with "Early Learning and Family Services" written on it.
From gas lights to wind power projects, Puget Sound Energy (PSE) has a rich history and deep roots in the Pacific Northwest. In addition to providing services to over 2 million residents in 10 counties, they are committed to partnering with local groups to create stronger communities for all.

Recently PSE provided a brand-new electric school bus to the Opportunity Council’s East Whatcom Regional Resource Center (EWRRC) for their East Whatcom County Mt. Baker Head Start program. The acquisition of this electric bus is part of PSE’s Up & Go Electric pilot program focused on fairness in transportation electrification, one of PSE and the PSE Foundation’s many grants programs.

This bus, which PSE purchased from Blue Bird, comes with a dual-port level 2 charging station that PSE installed on the resource center property. The charging station will power the electric bus while the extra charging port will be available for other invited guests of the resource center.

PSE is working to advance the adoption of transportation electrification in our region, and partnerships with community-based organizations enable them to build a robust EV network. They want to ensure that everyone, regardless of income and geographic location, can access the benefits of electric mobility.

PSE’s commitment to access extends to a variety of projects and programs throughout the ten counties they serve. They are one of Unity Care NW’s Health Care Champion Sponsors, supporting our work to ensure everyone in our community has access to high-quality care even if they can’t afford it. Thank you, PSE, for your support and your efforts in so many communities across the Pacific Northwest.

It’s Time to Get Childhood Immunizations Back on Track

We’re all still in a pandemic recovery period and getting our lives back on schedule can be chaotic, from preventative healthcare to regular haircuts and beyond. For those with the next generation’s health in their hands, pediatric immunizations are especially important. Lately, many children have fallen behind on their vaccine schedules. Elisabeth Gehringer, D.O. and Associate Medical Director at Unity Care NW, recently sat down with WhatcomTalk to help encourage parents get back into the groove of their kids’ healthcare.

Why We Are Behind

“I’ve been seeing a pattern that kids have been falling behind on immunizations — the main challenge was related to the pandemic due to delay in care, and the result of those challenges was falling behind on their vaccine schedules,” says Dr. Gehringer. “Vaccines are a really important part of the well child check-ups that we have built into our visits.” Read the full article.

What Does it Take to Bend Not Break? Make a Difference Before Disaster Strikes

Community members organize donations of necessities for flood victims in a church.On November 15 every year National Philanthropy Day takes place – a day that signifies the importance of working together for the common good. Whatcom Community Foundation exemplifies this concept in a variety of ways, like their support of our work as a Health Care Champion Sponsor and the incredible efforts they do to support resilience every day. In this guest column, they shine a light on their work to help rebuild after the floods of 2021:

Are we a resilient community? What does that look like?

A year ago this month, Whatcom County experienced the largest natural disaster in its history. Catastrophic flooding caused by severe rainstorms killed one resident, displaced more than 500, and caused more than $150 million in confirmed damages; an elementary school was destroyed and 2,000 homes — including 80% of the those in Sumas — were damaged.

As part of the private, community-based response, we were there. And we’re here to tell you: resilience looks like community — neighbors helping neighbors, chipping in, stepping up and Macgyvering their way through troubled waters to help people reach high ground, and then doing it again and again until neighbors are not just safe but made closer to whole: physically, emotionally, financially.

Of course, resilience is also robust infrastructure, flexible resources, strong leadership, sharp communication, clear roles and established protocols. Resilience is having a plan, along with the courage and imagination to change it to meet the moment.

Above all, resilience depends on relationships, best forged during ordinary times to lean on for the extraordinary moments when community support is the difference between bending and breaking. We cannot emphasize this enough. Trusted relationships — between public, private and nonprofit leaders, among neighbors and community partners — ensure respect, speed action and allow for creative solutions.

The Community Foundation set up the Resilience Fund several years ago with the idea that it would be activated during a disaster. More than $3 million was granted to area nonprofits for COVID-19 relief. Then came the floods. As of October 2022, the Community Foundation has granted $2.6 million for flood relief and recovery. These heroic numbers are all thanks to the stunning generosity of local businesses and neighbors. Neighborliness in action – resilience.

Resilience Fund dollars initially addressed humanitarian needs, then shifted to recovery efforts including supporting the Whatcom Long Term Recovery Group (WLTRG)  disaster case managers. While lasting solutions for housing, infrastructure and business recovery hinge on public funding, the WLTRG formed as a nonprofit dedicated to recovering and rebuilding following not just this, but all disasters.

Because there will be more. Experts predict heavy rainfall events — like the “atmospheric river” storms that led to flooding last year— to be more frequent and severe. Then there’s “the” earthquake or another pandemic or something else.

We’re all neighbors. County or city, red or blue; brown, black or white; rich, poor or neither: none of that matters when your house is on fire. What does resilience look like? You. And me. Us. The more we prepare and care for each other now, the better off everyone is when disaster strikes. When we strengthen relationships—across the street, across sectors and across the county— we bolster our ability to support each other before, during and after a disaster or crisis. That’s what resilience looks like.

-Authored by the Whatcom Community Foundation, a Unity Care NW Health Care Champion Sponsor

 

Learn more about the Whatcom Community Foundation Resilience Fund here.

Learn more about becoming a Unity Care NW Health Care Champion Sponsor here.

Open Enrollment for Health Insurance is Here and We Can Help

Woman signing up and joining the Affordable Care Act open enrollment before deadline.

The Marketplace Open Enrollment at HealthCare.gov runs from November 1, 2022 to January 15, 2023. Consumers who enroll in Washington state health insurance by midnight on December 15 can get full-year coverage that starts January 1.

Washington Health Insurance Coverage is Affordable! This year, thanks to the Inflation Reduction Act, more people qualify for help purchasing quality health coverage during the WA state open enrollment period. If you have looked for medical insurance in Washington state before, it is worth a second look:
4 out of 5 customers will be able to find a plan during WA state open enrollment for $10/month or less after subsidies.
With the new law, millions of people will continue to qualify for tax credits that lower their premiums.

Quality Plans! These are quality, comprehensive health plans that offer doctor visits, emergency care, behavioral health care, preventive care, hospital care, and prescription drugs. There is a Washington state health insurance plan to suit nearly everyone.

Help is Available! Unity Care NW’s certified Insurance Navigators can help you for free. Call our health insurance navigators today! Call (360) 788-2669

UCNW Prescribes Empathy for Confronting the Crisis of Homelessness

A person holds the hand of someone in a hospital bed.

Son holding father’s hand at the hospital

Homelessness has been on the rise across the country since 2016[1]. In places like Whatcom County, the lack of available housing makes homelessness an even more prevalent and visible issue. Most Washingtonians can relate to the sense that housing opportunities are becoming further and further out of reach. The economics of post-pandemic life and the high cost of living in our region have deepened financial worries for everyone. As inflation and interest rate changes threaten to worsen the housing market and exacerbate challenges for small business owners, economic tensions lead to stress that can result in conflict. Negative interactions between housed and unhoused people are particularly discouraging for anyone hoping we can come together as a community to end homelessness.

Organizations that work to provide services to people experiencing homelessness have unique insight into this public health crisis. Unity Care NW (UCNW), a local non-profit community health center, provides comprehensive health care to people who may otherwise be unable to afford it. Their staff see firsthand, the negative health impacts of homelessness on their patients. Many have symptoms of trauma and are made sicker by their lack of access to basic hygiene facilities. With 15% of UCNW’s patients experiencing homelessness – compared to an average of 8% at other community health centers nationwide — UCNW resolved to demonstrate its conviction that everyone who can do something to combat homelessness must do something.

This launched a partnership for UCNW with PeaceHealth, Whatcom County, and Opportunity Council to better serve the health and hygiene needs of people experiencing homelessness in Whatcom County. The result of this collaboration, a new facility called The Way Station, will provide shower, laundry, and restroom facilities, as well as respite beds for people experiencing a medical event who have nowhere to recuperate. The Way Station will also connect clients to Unity Care NW’s mental health and substance use disorder treatment and Opportunity Council’s housing support services.

The facility will be housed in the County-owned building at 1500 N State Street. Renovations are scheduled to begin in early 2023, with hopes of opening in fall of 2023.

 

Empathy is the Answer

While researching successful hygiene center models, The Way Station partners visited Urban Rest Stop in Seattle. A common theme in conversations with experts on the issue of homelessness has been the power of dignity to restore hope and create pathways out of homelessness. “The Urban Rest Stop has allowed me to clean up in order to help me get employment,” one client said in a testimonial. “They have treated me fairly and with dignity. Without these services, it would have been infinitely more difficult to improve my situation.” The Way Station will model the empathetic, trauma-informed approach that Unity Care NW has been using to effectively engage with patients and neighbors including those experiencing homelessness.

UCNW recently brought Ryan Dowd, the Executive Director of the second largest homeless shelter in America, to train its staff in using empathy-driven approaches to compassionately and effectively de-escalate situations and manage conflict. UCNW also partnered with the City of Bellingham, Bellingham Public Library, and the Mount Baker Theatre to offer this same training to more than 800 staff from local businesses and nonprofits. Empathy doesn’t mean excusing and accepting all of a person’s negative behaviors, it just asks that we approach others with awareness that their unique experience and biology impact their way of moving through the world. This can make all the difference for a person on the journey out of homelessness.

A person doesn’t need to be specially trained to help in the fight against homelessness and an organization doesn’t have to be focused on social services to contribute to addressing the housing crisis. Everyone one can do something to move the needle on homelessness. Unity Care NW is excited to deepen its own commitment to disrupting the cycle of homelessness. Partnering on The Way Station, with a trauma-informed and empathetic approach, will work to remove barriers to basic health and hygiene needs and help more people get into permanent housing.

To find out more about The Way Station or to get involved, go to unitycarenw.org/health-and-hygiene

 

[1] Source: The 2020 Annual Homeless Assessment Report (AHAR) to Congress. January 2021. Department of Housing and Urban Development (HUD).

The Way Station Supporters

  New Facility Offering a Range of Services for Individuals Experiencing Homelessness

 

 

Project Services

The partnering organizations have been engaged since the start in researching models, touring facilities, and envisioning The Way Station and have identified the following programs and services to offer on-site:

 

  • Health Care: Medical, Behavioral Health & Substance Use care with expanded access to laboratory testing for illness, vaccine administration and health monitoring.
  • Hygiene Services: Restrooms, showers, laundry facilities and a hot box to treat belongings and prevent illness.
  • Case Management: Linking visitors and medical respite residents with social and health care services.
  • Connections to Stable Housing: Opportunity Council staff will offer supportive pathways for patients to make their way out of homelessness.
  • Recuperative Respite Care: Staffed 24-7 to provide a quiet environment for recovery from a medical event.

 

People experiencing homelessness often struggle with maintaining their health due to various challenges. Access to specialized healthcare, basic hygiene facilities, and medical respite beds is limited, worsening health outcomes. Gaps in patient care can have devastating impacts on the health of individuals and inadequate sanitation contributes to the spread of disease more broadly. Providing access to shower and laundry facilities, greatly reduces infection risks.

Recognizing this need in our region, Unity Care NW, Opportunity Council, PeaceHealth, and the Whatcom County Health Department, have partnered to establish The Way Station at Whatcom County’s 1500 N. State Street property. This innovative facility will offer anyone experiencing homelessness hygiene, medical and behavioral health care. Patients experiencing homelessness who are discharged from the hospital can recuperate and heal safely at The Way Station and access wrap around services, including help into long-term housing.

 

Location and Site Renovation

The Whatcom County owned site provides adequate square footage to support the planned services and is close to transportation facilities and other social and health services including the Opportunity Council and Unity Care NW.

As part of the permitting process, a Way Station Operations Plan was submitted to provide an overview of the facility’s policies, staff roles, guest agreement, emergency protocols.

 

Project Funding

The project was made possible by generous contributions from supporters and local donors (see full list below) and was awarded government funding at the federal, state, and local level. The Way Station has received a grant for $1.5M from the U.S. Department of Housing and Urban Development as part of a historic funding package to help communities across the country provide housing and supportive services to people in unsheltered settings.

State Senator, Sharon Shewmake, who secured a $4M funding in the state’s capital budget request for The Way Station. Said of her support of the facility, “This project hits it all— caring for community, saving money and helping to get people better and in housing.”

 

We extend our deepest appreciation for these partners and supporters of the Way Station:

 

 

Current as of February 26, 2024. All efforts were taken to ensure accuracy of this list. Please contact Development@ucnw.org with any questions.