Find the latest information about Unity Care NW program and service suspensions, new procedures for receiving care, and available resources to help you during the crisis.
Arriving to your appointment
Unity Care NW has implemented new procedures for all patients arriving at our health centers. In order to protect the health and safety of patients and staff:
1. Patients are asked to call (360) 676-6177 to make an appointment. At this time, we are unable to accommodate walk-in appointments.
2. Arriving patients will be screened before entering the building. A greeter will take your temperature and ask you several questions.
3. Everyone entering a Unity Care NW facility will be required to wear a mask. You can bring your own, or we can provide one to you. If you are unable to wear a mask, you may be able to schedule a telehealth appointment. Call (360) 676-6177 to discuss your options.
4. Only one parent or caregiver may accompany children or patients in need of assistance into the health center. All other patients are asked to come to their appointment alone. If you are accompanying a child, please leave other children at home, if it is possible to do so.
5. Please cleanse your hands before entering at our hand washing station.
6. Our restroom facilities are reserved for patients only at this time. Only those patients who have a scheduled appointment or are accompanying a patient and have been screened for entry have access at this time.
Find more information about our safety measures here.
Respiratory Clinics Now Open
Unity Care NW is now offering Respiratory Clinics in Bellingham and the North Whatcom Health Center in Ferndale. These new facilities will help us manage COVID-19 and the flu over the coming months. All patients will be screened prior to entering the clinics, and universal masking will continue to be required. Patients will also be able to get tested for COVID-19 at these locations. For more information, click here.
Pharmacy Lobbies Now Open: Curbside and Delivery Service Also Available!
Limited counter service is now available at all Pharmacy locations. Learn more about in-person, curbside, and delivery services here.
Behavioral Health Groups and Acupuncture Services Suspended
All Unity Care NW Behavioral Health groups and acupuncture services are suspended until further notice due to COVID-19. We will notify participants when we are able to resume. You can also stay up-to-date by checking for updates on this page or under Latest News on our website.
Change to North Whatcom Health Center Pharmacy Hours
Effective Tuesday, April 7, the North Whatcom Health Center Pharmacy hours will be Monday – Friday, 9:00 a.m. – 5:30 p.m., with a closure from 1:00 p.m. – 1:30 p.m. for lunch. Bellingham Pharmacy hours are unchanged.
COVID-19 Changes to Medical Record Requests
We no longer accepting walk-in records requests or permitting patients to pick their records up in our office. The one exception is for patients with a scheduled appointment who arrange to pick up records at the time of their appointment. All other records requests will be delivered by U.S. mail, fax, or through the Patient Portal.
Housing Assistance and Bellingham Food Bank News
There are two new housing assistance programs to help people having difficulty with rent and mortgages payments because of COVID-19. Find more information about eligibility about these programs and how to get help here.
Also, the Bellingham Food Bank is now offering pre-packed food boxes at updated drive-up locations below, until further notice. You can visit twice a week and choose any location. There is car, walk-up, and bike accessibility. You can pick up food boxes for up to two families. For more information about dates, times, and locations, click here for flyers in English, Spanish, and Russian.
WIC (Women, Infants, and Children) is open for business! Benefits are delivered remotely. To find the WIC clinic near you, call 1-800-322-2588 or text “WIC” to 96859. If your situation has changed due to COVID-19, you may qualify for WIC. Find out by calling 1-800-322-2588. Families who don’t use WIC could help our WIC families by leaving WIC products on the shelf and choosing something else if possible. The products marked with a WIC shelf tag are the only things WIC families are able to buy with their WIC benefit.
You can find information about Whatcom Transit Authority (WTA) and its response to COVID-19 here.
Interested in Donating Supplies for Health Care Workers?
Information on making donations through the Whatcom County Unified Command can be found here.
Tips on Dealing with Stress and Isolation
As we’re asked to physically distance ourselves from one another, we can quickly become isolated. These tips on managing the stress and uncertainty of this moment may be helpful: here and here. There are also a number of websites and apps to help you cope below.
Aura – Mindfulness, meditations
Calm – Meditation and sleep app
Insight Timer – For sleep, anxiety, and stress
Stop, Breathe, Think – Activities to check in with your emotions
Mental Health Resources for Youth – English and Spanish
ClassPass – Attend fitness classes virtually
Freeletics – Access free workout routines and track your progress
Whatcom YMCA – YMCA360 virtual workout programs
Parenting Academy – Virtual one-on-one and group support
Relief Resources and Services