Follow these steps to sign up.
With MyChart, you can message your care team, get your lab results, request an appointment, and access your medical records from home. It will also mean fewer phone calls since so much of what you would have had to call to do before can now be done online.
Some parts of your record may not be available right away or appear to be incomplete. Your records are safe and will update in MyChart over time.
If you have any questions, please call us (360) 676-6771 for assistance.
We’re working to learn this new system for managing your medical records.
Thank you for your patience as we continue to provide you with the best possible care while we get used to the software.
FAQs
How do I sign up?
Patients can sign up on this webpage. Follow these steps and if you need help, call us at (360) 677-6177.
Do I need an activation code to sign up?
No - you do not need an Activation Code to sign up. After visiting MyChart, click "Sign Up Now", and then "Sign Up Online" to enter your personal information. You only need to enter your:
- Legal First Name
- Legal Last Name
- DOB
- Legal Sex
- Last four digits of SSN
- Email address
If you would like an activation code, you can call (360) 676-6771 for assistance or ask for one during your next visit.
I already use MyChart at a different provider, how do I add Unity Care NW to my account?
Log in to your existing MyChart account and follow these instructions to add Unity Care NW as one of your providers. You can also watch this video to show you how to link accounts.
How do I give a family member access to my account?
After you have signed up for MyChart as a Unity Care NW patient, friends and family can be give access to your account by following these instructions.
How do I pay my bill online now?
For services received before February 10th, 2025, go to our online bill pay page to pay your bill. For services received after February 10th, 2025, go to MyChart where you can log in or pay as a guest. Your invoice will show the date you received your services.
How do I get a refill for my prescriptions now?
Patients should still contact their pharmacy for medication refills whether you use the Unity Care NW pharmacy or another pharmacy. Contacting your pharmacy is the most efficient method of getting a refill. Call our Bellingham pharmacy at (360) 752-7406, or our North Whatcom pharmacy at (360) 752-7408.
Why is Unity Care NW changing Patient Portals?
Our old system was outdated and was making it harder to provide you with the best possible care. MyChart will be so much more user-friendly and has features that will make accessing your health and appointment information so much easier. It’s a great new tool for us too, helping us better manage your care.